Our Commitment to Excellence
We are committed to providing our clients with excellent service and effective engineering solutions. Our team uses its expertise and experience to solve complex challenges and deliver on our commitments, focusing on both high-quality engineering and outstanding customer service.
Engineering Excellence
We partner closely with our clients to develop robust solutions tailored to their unique needs. Our experience and deep understanding of the fundamentals guide our collaborative approach.
Client Brief
We effectively establish the client's operational requirements and environmental ambitions to develop the brief and undertake detailed feasibility studies which results in optimum solutions.
Regulations and Best Practice
We ensure our solutions comply with the latest Building Regulations, planning conditions and industry best practice to provide our clients with modern and fully compliant systems.
Quality
We present our solutions in fully detailed calculations, 3D models, drawings and technical reports in accordance with our ISO 9001 quality management system aligned with best practice.
Optimisation and Coordination
We fully coordinate our solutions and design-out unnecessary complexity and optimise systems to reduce installation and operating costs, energy consumption and carbon dioxide emissions.
Sustainability
We limit the impact buildings have on the natural environment through low energy and sustainable building design. We test and develop passive building features and renewable energy sources.
Health and Safety
We ensure our solutions address all aspects of health, safety and welfare from design and installation, through to operation, maintenance and decommissioning.
Customer Service Excellence
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We partner with our clients to create innovative and efficient building solutions that deliver long-term value and contribute to a sustainable built environment. Our collaborative approach ensures that every project is designed for lasting success.
Communication
We communicate openly and honestly and provide clear and concise technical advice and recommendations throughout the entire design and construction process.
Responsiveness
We rapidly respond to project requirements as we appreciate the pressures clients and project teams face. We proactively engage with the team and prioritise urgent matters.
Accessibility
We take the time to listen to our clients and provide unrestricted access to our advice and services to enhance the building services experience from initial briefing through to handover and beyond.
Flexibility
We appreciate design development is inevitable and fully support our clients by providing flexible and proactive services whilst readily accommodating changes as projects naturally progress.
Collaboration
We collaborate closely with clients and project teams to achieve the common goal of successfully delivering coordinated buildings and engineering systems which satisfy the client's requirements.
Privacy
We take all the necessary precautions to protect the information clients provide to us, security and confidentiality are therefore at the forefront of everything we do.